The Home Of Professional Excellence

We offer escort and transportation services where a recognised health or social care professional will accompany a service user to their destination.

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To find out more about our safe escort and transportation services, please get in contact with one of our friendly staff.

Sometimes carers need a helping hand so that they can take a break from their caring responsibilities. Our professional carers can provide respite services at a service user’s home on an ad-hoc or regular basis.

We can also provide temporary supported accommodation if required.

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To find out more about our respite services, please get in contact with one of our friendly staff.

HOPE provide high-quality supported living solutions for adults who need a flexible and supportive living arrangement. Our Supported Living Service provides modern, accessible facilities that are maintained to the highest standards.

Young people in transition to adulthood who require support also thrive in this environment. We provide one to one support for people with various types of disabilities in a cosy home setting.

If in need of respite or long term accommodation, do not hesitate to contact us with enquiries.

Our aim is to bring children, their parents and other family members together so that they can communicate freely, share quality time together and build strong and secure relationships.

Our Supervised Contact Service provides a child or children not living with their parent(s) a place to meet and enjoy contact with them, and other family members, in a safe, secure, supportive and friendly environment.

Our service enables and helps a child or children to maintain and sustain relationships with their families. Supervised contact takes place at our child contact centres in Ilford and other premises registered to HOPE Superjobs Ltd.

In addition, contact sessions may take place at the premises of East London Solutions (comprising London Borough of Redbridge, London Borough of Waltham Forest, London Borough of Havering, London Borough of Barking & Dagenham, London Borough Tower Hamlets) and those of other London boroughs with which we work. On those occasions, our supervisors will travel to the premises and be present during the sessions.

Supervised contact may occur voluntarily or may be ordered by the courts. As well as the London boroughs, we work in partnership with CAFCASS (Children and Family Court Advisory Support Service) and family solicitors (private law).

When a court order is in place, our service will supervise the time spent by a child or children with a parent or parents and family members. This means that a trained member of staff – a supervisor – will be present for the duration of the contact between child/ children and parent/parents/family member(s).

At HOPE we believe in access, diversity, equality and inclusiveness and we put this into practise by offering a comprehensive language service to support individuals, groups and business.

Simultaneous Interpreting

Mostly used for large conferences or meetings, simultaneous interpreting requires that the linguist “translates” what the speaker is saying at the same time he or she is speaking.

Thus the interpreter is both listening and speaking at the same time. This demands intense concentration; simultaneous interpreters usually work in teams, taking turns every 15 to 20 minutes. Simultaneous interpreting generally requires equipment such as microphones, headsets, and interpreting booths.

Consecutive Interpreting

Appropriate in a smaller setting where the speaker will speak briefly then pause. The interpreter takes notes and, when the speaker pauses, recreates the speaker’s message in the other language. The key element in consecutive interpreting is note taking: the interpreter must record ideas and then translate them into the words of another language without pause.

Escort Interpreting

Another form of consecutive interpreting is often called escort interpreting. If you are hosting a delegation of visitors from another country, you may want to use the services of an escort interpreter for meeting clients at the airport, city tours, and shopping excursions. Escort interpreters generally translate informal conversations.

Translation

At HOPE a professional translation service means more than just providing a solid translation at competitive prices. Our team are consistently praised for their speed and efficiency with both translation issues and technical matters for individuals, groups and business (public and private): from translating a website into multiple languages to finding a Somali interpreter – we’ll help you all the way.

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To find out more about our language service, please get in contact with one of our friendly staff.

Our aim

To offer a user-centred, flexible, high quality personalised and practical care service to children and adults living in their own homes in order to help improve the quality of their lives and reduce the stress they may experience as a result of their disability, illness or age.

Our Domiciliary Care Service offers a comprehensive range of personal and practical care to help children and adults continue to live in their own homes and to maintain their lifestyles with independence, safety and respect.

Our objectives